Family is at the heart of our caregiving philosophy

We understand that providing care means more than just attending to daily tasks and routines. It’s about creating a sense of home, where safety, authenticity, purpose, and a deep sense of belonging come together.

Our goal is to build genuine human connections and trust, going beyond the ordinary to offer a service that truly touches the hearts of those we care for.

Our Culture

Compassionate Connection

We truly care, treating each person with empathy and understanding. Every individual we support is valued for their unique experiences, needs, and feelings. Our goal is to build genuine connections that come from the heart.

Continuous Growth

We never stop learning and improving. Caregiving is always evolving, and we stay ahead by staying informed and embracing new knowledge and best practices. Our commitment to growth ensures we provide the best care possible.

Collaborative Spirit

We believe in teamwork and collaboration. We actively involve family, healthcare professionals, and others who are important to the well-being of those we care for. Together, we create a supportive environment that brings out the best in everyone involved.

Holistic Care Approach

We care for you in every way, just like family. Recognizing your unique needs – physical, emotional, social, and spiritual – we take a holistic approach.

Physical Care

We’re here to take care of your physical well-being, providing personalized assistance for daily activities, medication management, and specialized care for chronic conditions or recovery after surgery.

Emotional Support

We understand that sometimes all you need is a listening ear and a compassionate heart. Our care professionals offer more than just physical help – they provide meaningful companionship, understanding your worries and concerns. We’re here to boost your mood and bring warmth to your life.

Social Engagement

Happiness thrives in connection. Our care professionals actively foster social engagement by facilitating interactions with loved ones, arranging social activities, and simply being there as a friendly companion. We create an environment where you feel connected, valued, and part of a larger community.

Mental Wellbeing

We care about your mental health and cognitive vitality. Our caregivers engage in activities tailored to your interests and abilities, like puzzles, reading, music, or reminiscing. We want to keep your mind active, stimulated, and filled with joy.

Holistic Health

It’s about your overall well-being. We take care of your nutritional needs, sleep patterns, and physical fitness. Our aim is to make you feel energized, nourished, and ready to embrace each day with vitality.

Our Team Is United A Lifelong Promise

We’re here for you today, tomorrow, and always – just like family. Our commitment to you extends far beyond the provision of care. We celebrate your milestones, share in moments of joy, and offer unwavering support during challenging times.

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Our Process

At Roxana Homecare, we believe in simplifying the homecare journey for your family.

Step 1

Discovery and Consultation

We start by getting to know your family and understanding your unique homecare needs. This step ensures we have a clear understanding of your loved one’s requirements, preferences, and family dynamics.

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Step 2

Customized Care Plan

Based on the information gathered, our experienced team designs a personalized care plan tailored to meet your loved one’s specific needs. This plan takes into account their medical conditions, daily routines, and individual preferences. Our goal is to provide customized care that enhances their well-being and quality of life.

Step 3

Caregiver Matching

We believe in the importance of a strong caregiver-client relationship. Our meticulous caregiver matching process ensures we find the perfect fit for your loved one. We consider factors such as skills, experience, and personality to ensure compatibility and a sense of companionship.

Step 4

Exceptional Care Delivery

Our highly trained and experienced caregivers are dedicated to go above and beyond to ensure your loved one’s well-being, safety, and comfort. With us, you can have peace of mind knowing that your loved one is in caring and capable hands.

Step 5

Seamless Communication and Ongoing Support

With our 24-hour phone customer support line and transparent communication, you can easily stay connected, receive updates, and provide feedback. Our dedicated team is always available to address any questions or concerns that may arise, ensuring that you have the support you need throughout the entire care journey.

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Available 24 hours a day, 7 days a week.

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