Angels. These people are angels.
If you read through the other reviews, I could not agree more. It’s all been said, so I’ll keep it short.
I literally was at the end of my rope. I couldn’t pick up my Mom when she suddenly couldn’t walk anymore. She was on Kaiser Hospice with terminal bone cancer (wow, also incredible people!) and they recommended Roxana.
Victor was wonderful on the phone. Sensing I couldn’t make another night, he managed to have a nurse at the house by 9:00 p.m.
“Angel” Nurse Blanca and Roxana walked in that night and jumped into action, literally. Firing off instructions between the two, they immediately cleaned my Mom and got her comfortably into bed, fixed the room, etc.
On a later day, I went to the store when they were putting in a catheter because they knew I didn’t need to hear it. They know so much about taking care of the caregiver! When I got back, the entire living room was organized, clean, medicine logs, every single medicine organized. I couldn’t believe how wonderful they were.
Blanca literally never left my Mom’s side. She called her “Princess” and stood for hours fanning Mom with a calendar b/c she was hot. She had to sleep over b/c she lived far away; she’s a wonderful person. We didn’t speak the same language (my fault) but it didn’t matter at all. Universal sign language worked just fine. There’s apps that translate the spoken word.
They also worked with Kaiser Hospice which helped immensely. They were knowledgeable about Mom’s meds and condition.
Roxana was also amazing; dropping by. Explaining everything to me. Taking time to talk to me often. Just overseeing everything.
This ‘short’ review isn’t so short. I have a million other things I could describe about Nurse Blanca’s amazing help but I’ll stop.
Unfortunately, it was only for five days. Mom passed and Blanca made sure we had our time alone with no one in the room. Just what is needed but you don’t know these things at the time.
Their experience is worth every penny. I don’t know what I would’ve done without them. Angels.