My husband made a valiant attempt to survive terminal kidney disease. His caregiver developed an infection and I was anxious as to what to do. Maud from Hospice By the Bay suggested Roxana Family Care Home. Roxana, Claudia and Nora stepped in and organized the care. He was treated with respect and made comfortable. The caregivers not only took care of the patient but assisted me through the difficult transition. I recommend them to anyone who needs care in the Bay Area! They are superb and I am a retired nurse who knows excellent care when I observe it!! Elaine W